Shipping Policy

Effective Date: July 24, 2026

At Caviro, we are committed to delivering your order safely and as quickly as possible. This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and other important shipping information.

By placing an order on caviro.shop, you agree to the terms outlined in this Shipping Policy.


Shipping Destination

Currently, Caviro ships within the United States only.

At this time, we do not offer international shipping. We may expand our shipping destinations in the future, and any updates will be posted on this page.


Free Standard Shipping

We proudly offer Free Standard Shipping on all orders delivered within the United States.

There are no hidden shipping charges added during checkout for eligible domestic orders.


Order Processing Time

Orders are processed during normal business days:

Business Days: Monday – Friday

Order Cut-Off Time: 5:00 PM (EST)

Orders placed before the cut-off time will begin processing the same business day. Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Handling Time: 1–3 Business Days

During busy shopping seasons or promotional events, processing times may be slightly longer.


Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is:

Standard Shipping: 3–7 Business Days

Please note that delivery estimates are not guaranteed and may vary due to factors beyond our control, including:

  • Weather conditions
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Incorrect shipping information

Order Confirmation

After successfully placing your order, you will receive an order confirmation email containing your purchase details.

Once your order has been shipped, you will receive another email with your shipping confirmation and tracking information (when available).


Order Tracking

Most shipments include tracking information.

Once your package has been dispatched, you will receive a tracking number that allows you to monitor your shipment through the carrier’s tracking system.

Please allow up to 24–48 hours for tracking information to become active after shipment.


Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully review your shipping address before submitting your order.

Caviro is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.


Failed Delivery & Returned Packages

If a package is returned to us because:

  • An incorrect shipping address was provided
  • Delivery attempts were unsuccessful
  • The package was refused by the recipient

We may contact you to arrange reshipment.

Additional shipping charges may apply before the package can be shipped again.


Lost or Delayed Shipments

If your order appears to be delayed beyond the estimated delivery period, please contact us.

We will work with the shipping carrier to investigate the shipment and provide updates whenever possible.

While we strive to ensure timely delivery, Caviro cannot guarantee delivery dates once an order has been handed over to the shipping carrier.


Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your order number
  • Photos of the damaged package
  • Photos of the damaged product(s)

After reviewing your claim, we will determine the appropriate resolution, which may include a replacement or refund.


Multiple Shipments

If your order contains multiple products, they may occasionally be shipped separately depending on product availability or warehouse location.

You will receive tracking information for each shipment when applicable.


Policy Updates

Caviro reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon being posted on this page.


Contact Us

If you have any questions regarding shipping, delivery, or tracking your order, please contact us through our Contact Us page.

Our team is always happy to assist you and ensure your order reaches you as smoothly as possible.